This information regarding
maintenance is . If you live in an apartment
managed by a private landlord, please contact your landlord for any maintenance
issues.
The Franklin
Housing Authority Maintenance Department is responsible for managing all
maintenance functions in the most timely and cost effective manner, while
providing the best service to the residents of Dale Avenue and Colonial
Manor. These services include plumbing, electrical, heating,
etc. The Maintenance Department is also on call after business hours
and during the weekend.
You have a legal obligation
to let the Franklin Housing Authority maintenance department know about anything
that does not work properly in a unit.
For
example,
this
would
include
plumbing
that
leaks,
a
furnace
that
doesn't
work
properly,
your
refrigerator is not keeping
things
cold,
etc...
anything
that
seems to need repair, please let us know by calling 432-3416. Please do not
stop
a
maintenance
employee
and
request
work
to
be
done.
All
work
order
requests
must
first
go
through
the
administrative
staff,
so
please
call the office when requesting a work
order.
If you are
unsure
about
a
problem, please
CALL AND ASK!
This
discussion
will not cost you anything, and early repair of a
small problem can save you money later. For instance, if you
have
a leaky faucet, we
may be able to simply replace the damaged part and solve the problem. Ignoring
the leak could result
in
other, more extensive
damage and
possibly
cost much more to
repair.
You will not be charged for
normal wear-and-tear. If you are unsure if an item is "normal
wear-and-tear," please call the office.
You
will
be
charged
if
damages
occur
for
the
following
reasons:
You
do
not
report
needed
repairs
in
a
timely
manner.
You/your
guest(s)
cause damages,
such as a broken window, door,
etc.
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